Long Sleeve Moroccan Abaya with Hood, Blue

Our current filter system is based on a combination of the sizes provided by the brands and the measurements we take from the items as outlined below. All measurements are of clothing items and not body measurements. ALMAZ Size is intended to serve as a guide to help you narrow down your search, but we recommend depending on the actual measurements provided for each item.

To get the best fit, we recommend finding an item of clothing that is similar to what you are trying to purchase and measuring the 3 points: chest, waist, and length. This will give you a good idea of how this item will fit.

How We Measure:

1. Item is laid flat on the ground
1. Chest is measured where the sleeve meets side seam.
2. Waist is measured at the apparent waist (if clear like belt loops or waist cincher) or 7” below the chest measurement.
3. Length is measured right outside the collar and to the bottom hem.
2. All measurements provided are in inches and rounded to the next ¼”

Every item we receive is inspected and given a condition.

Items are inspected for tears, stains, and signs of normal wear and tear. Items with tears or stains that are visible and disruptive to the item are not accepted. Minor defects maybe accepted and the item will be deemed really loved.

New with Tags An item received with tags and has no signs of wear is considered New with Tags.

PreLoved The item appears new but has no tags, this item is basically "new without tags", but we didn't want things to get confusing. This is an item in need of a loving home.

Loved An item that still looks and seems fresh but has lost that "new item" feel. May show very small signs of wear and tear.

Really Loved This item was shown love. Shows some signs of wear and tear and may contain minimal defects.

Return Policy

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it and in its original packaging. You will also need the receipt or proof of purchase. As each of our items is unique there is a $1.99 restocking fee per item. 

To start a return, please email us at dua@almazwearables.com with the following information:

• Order number
• Item(s) needing return
• Reason for return

If your return is accepted, you will have the following options for your return:

1. Store Credit: You will receive a full refund (minus any initial shipping fees charged and/or restocking fees) in the form of store credit and receive a prepaid shipping label.
2. Refund to Original Form of Payment with Prepaid Shipping Label: You will receive a refund for the original charge minus a $7.50 fee for a prepaid shipping label and/or any resocking fees.
3. Full Refund to Original Form of Payment: You will receive a full refund to your original form of payment minus any restocking fees. You are responsible for return shipping.

You can always contact us for any return question at care@almazwearables.com.

Shipping

We offer two shipping options to the US:

1. Free Shipping on orders of $60 or more.
2. Flat Rate Shipping of $8.75 for all orders below $60.

We offer two shipping options to Canada:

1. Flate Rate Shipping of $16.00 to orders going to Alberta, Manitoba, Ontario, Quebec, or Saskatchewan.
2. Flat Rate Shipping of $25.00 to orders going to British Columbia, New Brunswick, New Foundland and Labrador, Nova Scotia, or Prince Edward Island.
3. We currently only ship to the above provinces.

We would love to offer free shipping all around but as our items are already discounted due to their loved nature, we cannot afford to fully cover all shipping costs. That said, our flat rate shipping fee splits the shipping cost between us and our wonderful customers.

Our goal is to get every order out within 72 business hours but cannot guarantee this at this point. We request your grace and appreciate your kindness as we are new to this sphere.